Careers

Work at WiserOwl

Join Our Team

WiserOwl is looking for smart and talented people to build our company and support our wonderful clients. We care about our employees and their lives both inside and outside of the workplace and believe that a positive work-life balance is absolutely essential in today’s demanding business landscape. Our growing team looking for highly responsible and organized candidates that can work independently at the highest level.

WiserOwl celebrates diversity in people, backgrounds, and life experiences and we know this is fundamental to our success. We believe innovation, technology and inclusion can help build a better world across cultures and countries. More than just a job for us, WiserOwl is focused on helping Contact Centers across the world make better decisions through our differentiated solution. In addition, we offer competitive salaries and include benefits like health insurance, 401(k), and paid time off. 

We invite you to email us your resume at careers@wiserowl.com.

Client Support | Remote | Onboarding Specialist

Job ID: 56733

Wiser is looking for a dedicated, well-spoken onboarding specialist to join our HR department. The responsibilities of the onboarding specialist include helping new hires learn the company policies, showing new hires their job duties, scheduling start dates for new hires, and gathering the necessary paperwork.

To be a successful onboarding specialist, you should have a good working knowledge of labor legislation and experience with HR practices. Ultimately, a top-notch onboarding specialist should be a great communicator with a flair for interacting with new people.

Responsibilities:
  • Creating policies and handbooks that detail company operations.
  • Emailing new hires with details about the company, including parking information, work schedules, and dress codes.
  • Welcoming new hires with prepared onboarding kits and an office tour.
  • Introducing new hires to their team members.
  • Providing new hires with manuals, guidelines, and passwords, as needed.
  • Detailing all new hires’ initial tasks and answering any queries.
  • Ensuring new hires have the necessary technical assistance to set up their hardware and software.
  • Gathering and filing all paperwork related to new hires, including contracts and non-disclosure agreements.
  • Arranging product and company demos and presentations.
Requirements:
  • A bachelor’s or associate’s degree in human resources management or a related field.
  • Experience as an onboarding specialist or in a similar HR role.
  • Experience with HR standard software, such as IRIS and MS Office.
  • Experience with ATS and resume databases.
  • Good working knowledge of HR practices and labor legislation.
  • The ability to work with sensitive and confidential information.
  • Excellent verbal and written communication skills.
  • Strong teamwork skills.
  • Good organizational and time management skills.
IT | Remote | Software Developer

Job ID: 56231

WiserOwl is seeking to hire a skilled software developer to help with the development of our current projects. Your duties will primarily revolve around building software by writing code, as well as modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. You will also be involved in directing system testing and validation procedures, and also working with customers or departments on technical issues including software system design and maintenance.

To be successful in this role, you will need extensive knowledge of programming languages and the software development life-cycle. A bachelor’s degree in computer science or related degree is required.

Responsibilities:
  • Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
  • Directing system testing and validation procedures.
  • Directing software programming and documentation development.
  • Consulting with departments or customers on project status and proposals.
  • Working with customers or departments on technical issues including software system design and maintenance.
  • Analyzing information to recommend and plan the installation of new systems or modifications of an existing system.
  • Consulting with engineering staff to evaluate software hardware interfaces and develop specifications and performance requirements.
  • Designing and developing software systems using scientific analysis and mathematical models to predict and measure outcomes and design consequences.
  • Preparing reports on programming project specifications, activities, or status.
  • Conferring with project managers to obtain information on limitations or capabilities.
Requirements:
  • Bachelor’s degree in computer science or related degree.
  • Knowledge of the software development life-cycle.
  • The desire to work in a fast-paced environment.
  • Ability to develop unit testing of code components or complete applications.
  • Creativity is always a plus.
  • Must be a full-stack developer and understand concepts of software engineering.
  • Experience working on a variety of software development projects.
  • Deep programming language knowledge.

Apply

Marketing | Remote | Marketing Specialist

Job ID: 57147

WiserOwl is looking for an enthusiastic Marketing Specialist to help us in our overall marketing efforts. You will be an integral part of the development and execution of marketing plans to reach targets from brand awareness to product promotion.

We are looking for a competent professional able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles and tactics.

The goal is to deliver effective marketing programs that will help our reputation and growth.

Responsibilities
  • Conduct market research to find answers about consumer requirements, habits, and trends
  • Brainstorm and develop ideas for creative marketing campaigns
  • Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning, etc.)
  • Liaise with external vendors to execute promotional events and campaigns
  • Collaborate with marketing and other professionals to coordinate brand awareness and marketing efforts
  • Plan and execute initiatives to reach the target audience through appropriate channels (social media, e-mail, etc.)
  • Assist in analyzing marketing data (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies
  • Undertake individual tasks of a marketing plan as assigned
Requirements
  • Proven experience as a marketing specialist or similar role
  • Thorough understanding of marketing elements (including traditional and digital marketing such as SEO/Social media etc.) and market research methods
  • Demonstrable experience in marketing data analytics and tools
  • Solid computer skills, including MS Office, marketing software (Adobe Creative Suite & CRM), and applications (Web analytics, Google Adwords, etc.)
  • Knowledge of HTML, CSS, and WordPress (especially Elementor) desired
  • Well-organized and detail-oriented
  • Exceptional communication and writing skills
  • Commercial awareness partnered with a creative mind
  • BSc/BA in marketing, communications, or equivalent