Frequently Asked Questions
How much effort is it to get started?
It’s easy! We need 4 one-week reports of raw performance data from not more than 30-50 Agents, and then we do the rest.
What types of raw data are required to get started?
Primarily ACD, HR, and Payroll.
How long does it take to get results?
Not more than 30 days to see your business like you’ve never seen it before.
What will I see after you perform the free 30-day analysis?
You will see the cost and financial efficiency of performance across all channels, processes, and agents continuously for the 4 weeks of data you provided.
How do I know if I qualify for a free trial?
Contact us to speak with one of our representatives to find out.